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Lifetime Warranty


We are Happy to announce that each men's band comes with a FREE lifetime warranty to protect your purchase for a better experience:

Our Lifetime Warranty includes if the ring cracks, chips, breaks, shatters, discolors, and other manufacture defects: 

To be eligible for a new ring, the damaged ring will need to be returned. To start the process, please send your request with your order number to hello@islaandember.com

The ring box and original packaging is not required to be returned to redeem the lifetime warranty.

After sending in your request to hello@islaandember.com we will give instructions of how to process your Lifetime Warranty. 

You will be responsible for paying for your own shipping costs for returning your item.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. As we can't guarantee that we will receive your returned item.

Any questions in regards to your Lifetime Warranty please send requests to hello@islaandember.com and an agent will reach out within 24 hours during business days.